{"id":3,"date":"2020-06-10T11:09:41","date_gmt":"2020-06-10T09:09:41","guid":{"rendered":"https:\/\/template.sinapps.dev\/?page_id=3"},"modified":"2026-09-15T11:54:27","modified_gmt":"2026-09-15T09:54:27","slug":"privacy-and-cookie-policy","status":"publish","type":"page","link":"https:\/\/www.longospeciality.it\/en\/privacy-cookie-policy\/","title":{"rendered":"Privacy and Cookie Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cd0f3ad elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cd0f3ad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-665fe2ec\" data-id=\"665fe2ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75dde3e elementor-widget elementor-widget-heading\" data-id=\"75dde3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy and Cookie Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76b73259 elementor-widget elementor-widget-text-editor\" data-id=\"76b73259\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"privacy-cookie-policy\"><style>\n.privacy-cookie-policy h2 {<br \/>\n    font-size: 20px;<br \/>\n    line-height: 1.35;<br \/>\n    font-weight: 600;<br \/>\n    margin-top: 30px;<br \/>\n    margin-bottom: 12px;<br \/>\n}<\/p>\n<p>.privacy-cookie-policy h3 {<br \/>\n    font-size: 17px;<br \/>\n    line-height: 1.35;<br \/>\n    font-weight: 600;<br \/>\n    margin-top: 24px;<br \/>\n    margin-bottom: 10px;<br \/>\n}<\/p>\n<p>.privacy-cookie-policy p,<br \/>\n.privacy-cookie-policy li {<br \/>\n    line-height: 1.6;<br \/>\n}<\/p>\n<p>.privacy-cookie-policy ul {<br \/>\n    margin-top: 10px;<br \/>\n    margin-bottom: 18px;<br \/>\n}<br \/>\n<\/style><p>Longo un Mondo di Specialit\u00e0 S.r.l., with its registered office at Corso Italia 43, 20025 Legnano (MI), VAT No. 11667830159, email info@longospeciality.it, in its capacity as Data Controller, hereby informs data subjects in accordance with Articles 13 and 14 of Regulation (EU) 2016\/679 (\u201cGDPR\u201d) and the applicable national legislation on the protection of personal data that personal data will be processed as described in this privacy notice.<\/p><p>This privacy policy applies not only to data collected via the website www.longospeciality.it, but also to data processed in the course of the company\u2019s offline activities: commercial relationships, requests for quotations, orders, emails and telephone contacts, CRM and management systems, trade fairs and events, dealings with customers, prospective customers, suppliers and partners, shipments and deliveries, digital services and job applications.<\/p><h2>Which Data We Process and Why<\/h2><p>The categories of personal data that Longo may collect and process, both online and offline, depending on the relationship with the data subject and the services requested, include:<\/p><ul><li>personal and contact details, such as first name, surname, address, telephone number and email address;<\/li><li>professional and organisational details, such as the company or organisation to which you belong, your role, position and professional contact details;<\/li><li>data required to complete and fulfil purchases and orders, such as delivery and billing addresses and related administrative information;<\/li><li>data relating to enquiries, quotations, offers, orders, interaction history and business relationships, including those recorded in the CRM or management systems;<\/li><li>email address and other contact details used for newsletters and marketing communications, where applicable;<\/li><li>data provided to Customer Services in order to receive assistance;<\/li><li>data required for account registration and management, where applicable;<\/li><li>information relating to trade fairs, events, meetings and other corporate initiatives;<\/li><li>details of recipients of products or gifts provided by customers, such as their name, address and contact details required for delivery;<\/li><li>technical data relating to the use of the website and online services, as set out in this section on cookies and other tracking tools;<\/li><li>data contained in CVs and job applications.<\/li><\/ul><p>Longo processes personal data that is relevant and limited to what is necessary in relation to the purposes pursued. Where, in the context of specific services, the data subject provides information revealing allergies, intolerances or health conditions, such data will be processed only where strictly necessary and on the basis of an appropriate legal basis set out in Article 9 of the GDPR, including, where necessary, explicit consent.<\/p><h2>Where does the data come from?<\/h2><p>Data may be collected directly from the data subject or, depending on the circumstances, obtained from the company or organisation for which they work, from a customer who provides the data required for a dispatch or delivery, from partners or event organisers, or from other legitimate professional sources.<\/p><p>Where Longo acts as the data controller and the data is not collected directly from the data subject, it provides the information required under Article 14 of the GDPR within the timeframes and in the manner laid down by the legislation, subject to any applicable exceptions.<\/p><h2>How We Use Your Data<\/h2><p>Longo Un Mondo di Specialit\u00e0 collects and processes personal data for the following purposes:<\/p><ul><li>to conclude and fulfil purchase contracts, orders and service agreements, both online and offline. The processing is based on the performance of the contract or on pre-contractual measures requested by the data subject;<\/li><li>to respond to enquiries, and to prepare quotations, offers and commercial proposals. The processing is based on pre-contractual measures taken at the data subject\u2019s request;<\/li><li>registration on the website and use of the services offered to registered users, on the basis of the provision of the requested service;<\/li><li>handling of enquiries to the Customer Service department, on the basis of the contractual or pre-contractual relationship or, where applicable, the legitimate interest in the proper management of the service;<\/li><li>managing relations with representatives of customers, prospective customers, suppliers and partners, on the basis of the contractual relationship and\/or Longo\u2019s legitimate interest in managing its professional and commercial relations;<\/li><li>management of the CRM system and the history of business relationships, to ensure continuity in the handling of enquiries, quotations, orders and interactions. Inclusion in the CRM system does not automatically result in the sending of promotional communications;<\/li><li>compliance with administrative, accounting, tax and legal obligations, in accordance with the applicable legal requirements;<\/li><li>assessment of CVs and applications for recruitment purposes, on the basis of pre-contractual measures and the applicable labour legislation;<\/li><li>subject to your express consent, the sending of marketing communications, newsletters, offers, promotions and invitations to events. Consent is optional and may be withdrawn at any time;<\/li><li>within the limits set out in Article 130(4) of Legislative Decree 196\/2003, use of the customer\u2019s email address to offer our own products or services similar to those already purchased, subject to the right to opt out free of charge and with ease;<\/li><li>the organisation of trade fairs, events and meetings, and the processing of requests made by the data subject. Any subsequent use for marketing purposes will only take place where the conditions laid down by law are met;<\/li><li>protecting Longo\u2019s rights, preventing abuse and ensuring system security, on the basis of legitimate interest or legal obligations, as appropriate.<\/li><\/ul><h2>Dispatch of products and gifts to recipients specified by customers<\/h2><p>As part of its corporate gifting services, Longo may receive from the customer personal data relating to the recipients of the products or gifts, such as their name, address and contact details required for delivery. This data is used to arrange, manage and verify delivery, and for activities strictly related to this.<\/p><p>In the context of certain services, Longo may process recipients\u2019 data on behalf of the client company, acting as a Data Processor in accordance with Article 28 of the GDPR. Where Longo independently determines the purposes and means of processing, the Company acts as the Data Controller.<\/p><p>Longo does not use recipients\u2019 details for its own promotional activities simply because they have received or sent a gift.<\/p><h2>Measuring email communications<\/h2><p>The platforms used to send communications may provide tools for measuring delivery, opening rates or interaction with messages. The use of tools that allow individual tracking of opens or interactions generally requires the prior consent of the data subject, except where specific exemption conditions provided for by law apply.<\/p><p>Any aggregated and anonymised statistics may be used to assess the overall effectiveness of communications.<\/p><h2>Data security<\/h2><p>We protect personal data using technical and organisational security measures designed to prevent unlawful use, loss, unauthorised access or unauthorised disclosure. These measures are defined and updated in line with the risks associated with the processing, in accordance with Article 32 of the GDPR.<\/p><h2>Who has access to the data<\/h2><p>The data may be made available, to the extent necessary for the purposes indicated, to:<\/p><ul><li>employees and authorised staff, in accordance with their respective roles;<\/li><li>third-party companies and suppliers providing services on behalf of Longo, including IT, hosting and cloud providers; business management and CRM software providers; newsletter services; couriers and freight forwarders; logistics operators; credit and payment institutions; and consultants and professional firms;<\/li><li>public authorities, supervisory bodies and judicial authorities in the cases provided for by law.<\/li><\/ul><p>Entities that process data on behalf of Longo are appointed as data processors in accordance with Article 28 of the GDPR, where applicable.<\/p><h2>Communication of data<\/h2><p>Personal data may be disclosed, without the need for consent where there is another appropriate legal basis, to parties to whom such disclosure is necessary for the provision of services or is required by law.<\/p><p>The data will not be disclosed, unless required by law or authorised by the data subject.<\/p><h2>Nature of the provision of data<\/h2><p>The provision of data required for the processing of enquiries, quotations, orders, contracts, deliveries and legal obligations is necessary in order to provide the relevant services. Failure to provide such data may make it impossible to deal with the enquiry or to fulfil the contractual relationship.<\/p><p>The provision of data for marketing purposes is, however, optional, and any refusal to give consent does not affect your ability to use the other services offered by Longo.<\/p><h2>Data transfer<\/h2><p>Some technology providers, logistics partners or other parties involved in the provision of services may process data outside the European Economic Area.<\/p><p>In such cases, Longo carries out the transfer in accordance with Chapter V of the GDPR, on the basis of an adequacy decision or by means of the other safeguards provided for in Articles 46 et seq., including, where applicable, standard contractual clauses.<\/p><p>For international shipments, certain details of the recipient may also be disclosed to couriers or local partners in the country of destination to the extent necessary for delivery.<\/p><h2>How long we retain your data<\/h2><p>We retain personal data for as long as is necessary to fulfil the purposes for which it was collected and in accordance with our legal obligations. In particular:<\/p><ul><li><strong>data relating to orders, contracts and administrative and accounting documentation:<\/strong> for the duration of the employment relationship and subsequently for the period specified by the applicable legislation; documentation of accounting and tax relevance is generally retained for 10 years;<\/li><li><strong>registered user details:<\/strong> until such time as a request is made to delete the profile, subject to the retention of data relating to orders or legal obligations;<\/li><li><strong>payment details:<\/strong> for the time required to confirm payment and to fulfil the associated obligations;<\/li><li><strong>data relating to enquiries made to Customer Services:<\/strong> until the request has been processed, and thereafter for the period necessary to deal with any disputes or to safeguard rights;<\/li><li><strong>data used for newsletters and marketing communications:<\/strong> until such time as the data subject withdraws their consent or objects, with periodic checks to ensure that the conditions for processing continue to be met;<\/li><li><strong>enquiries and requests for quotations that do not result in a business relationship:<\/strong> up to 36 months from the last significant interaction;<\/li><li><strong>Prospects and business contacts in the CRM:<\/strong> up to 36 months from the last significant commercial interaction, unless a business relationship is established or another legitimate basis exists;<\/li><li><strong>data collected at trade fairs and events without any subsequent contact:<\/strong> up to 24 months after the event;<\/li><li><strong>details of the recipients of parcels or gifts:<\/strong> for the time required to complete delivery and to deal with any issues or disputes, in addition to any applicable legal obligations;<\/li><li><strong>CVs and applications:<\/strong> up to 12 months from receipt, unless an employment relationship is established or there is another justified reason.<\/li><\/ul><p>Once the applicable time limits have expired, the data is deleted or anonymised, unless further retention is necessary to comply with legal obligations or to protect rights.<\/p><h2>Your rights<\/h2><p>In the cases provided for by law, the data subject may exercise the rights set out in Articles 15\u201322 of the GDPR, including:<\/p><ul><li>to obtain confirmation as to whether personal data is being processed and to access their personal data;<\/li><li>to request the correction or updating of inaccurate data;<\/li><li>to request the erasure of data in the cases provided for by law;<\/li><li>request the restriction of processing;<\/li><li>to receive data in a structured format and to request its portability, where applicable;<\/li><li>to object, on grounds relating to their particular situation, to processing based on legitimate interests;<\/li><li>to object to direct marketing at any time;<\/li><li>to withdraw the consent previously given at any time, without affecting the lawfulness of the processing carried out prior to the withdrawal;<\/li><li>to lodge a complaint with the Data Protection Authority.<\/li><\/ul><h2>Automated decision-making processes<\/h2><p>Unless otherwise stated in relation to specific services, Longo does not make decisions based solely on automated processing that produce legal effects or similarly significantly affect the data subject within the meaning of Article 22 of the GDPR.<\/p><h2>How to Exercise Your Rights<\/h2><p>Enquiries may be sent to Longo un Mondo di Specialit\u00e0 S.r.l., Via Viscarda 22 \u2013 20034 San Giorgio su Legnano (MI), or by email to info@longospeciality.it.<\/p><p>For commercial communications, you can also use the unsubscribe link included in each email.<\/p><p>Longo will respond within the timeframes set out in the GDPR.<\/p><h2>Data controller, data processors and authorised persons<\/h2><p>The data controller is Longo un Mondo di Specialit\u00e0 S.r.l., Corso Italia, 43 \u2013 20025 Legnano (MI).<\/p><p>The up-to-date list of data processors appointed in accordance with Article 28 of the GDPR is available from the data controller. Staff who access the data do so on the basis of specific authorisation and instructions.<\/p><h2>Cookies and other tracking tools<\/h2><p>The website www.longospeciality.it uses cookies and other tracking tools necessary for the website to function properly and, subject to the user\u2019s consent where required, tools for analytics, third-party content and marketing activities.<\/p><p>Technical cookies and tools strictly necessary for the website to function may be used without the user\u2019s consent, within the limits set out in the applicable legislation.<\/p><p>Analytics and marketing tools, as well as other non-technical tools subject to consent, are only activated following an explicit choice by the user.<\/p><h3>Consent Management<\/h3><p>When accessing the website for the first time, users can accept all optional tools, decline them, or manage their preferences by category via the consent management panel.<\/p><p>Failure to interact with the banner, closing it, scrolling down the page or simply continuing to browse do not constitute consent.<\/p><p>The preferences you have indicated may be amended or withdrawn at any time via the consent management tool available on the website.<\/p><h3>Types of cookies and tools used<\/h3><p>Depending on the services available, the website may use tools falling into the following categories:<\/p><ul><li><strong>Cookies and necessary tools:<\/strong> used to ensure the proper functioning and security of the website, as well as to manage the preferences expressed by the user;<\/li><li><strong>Analytical tools:<\/strong> used to understand how the website is used, to measure visits and traffic, and to improve content and performance. Where such tools cannot be classified as technical or treated as such under the applicable legislation, they are only activated with prior consent;<\/li><li><strong>Embedded content and third-party resources:<\/strong> Some pages may include videos, fonts, multimedia content or other resources provided by third parties. These services may use cookies or other identifiers and, where required, are only activated once the user has given their consent;<\/li><li><strong>Marketing tools and advertising measurement:<\/strong> They can be used to measure the effectiveness of campaigns, attribute conversions, create audiences and deliver more relevant advertising. These tools are only activated with prior consent where required.<\/li><\/ul><p>Up-to-date information on the tools actually used, their purposes and the third parties involved is available via the consent management panel on the website.<\/p><h3>Third parties and data transfers<\/h3><p>Third-party tools may involve the disclosure of data to their respective providers, who process the information in accordance with their respective roles and privacy policies.<\/p><p>Where the use of such tools involves the transfer of data outside the European Economic Area, such transfer takes place in accordance with Chapter V of the GDPR, on the basis of an adequacy decision or the other safeguards provided for by the applicable legislation.<\/p><h3>Browser settings<\/h3><p>Users can also manage or delete cookies via their browser settings. However, disabling strictly necessary cookies may affect the proper functioning of certain parts of the website.<\/p><p>Browser settings operate independently of the consent management tool available on the website.<\/p><h2>Updates to the privacy notice<\/h2><p>This privacy notice may be updated to reflect changes in legislation, organisational structure, technology or the services offered.<\/p><p>The updated version will be published on the website www.longospeciality.it.<\/p><p><strong>Last updated: September 2026.<\/strong><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Longo un Mondo di Specialit\u00e0 S.r.l., con sede legale in Corso Italia 43, 20025 Legnano (MI), P. IVA 11667830159, e-mail info@longospeciality.it, in qualit\u00e0 di Titolare del trattamento, informa gli interessati ai sensi degli artt. 13 e 14 del Regolamento (UE) 2016\/679 (\u201cGDPR\u201d) e della normativa nazionale applicabile in materia di protezione dei dati personali che [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":18,"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":16259,"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/16259"}],"wp:attachment":[{"href":"https:\/\/www.longospeciality.it\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}